Investigation Services

Background Checks

• Claimant-indexing through online databases.
• Examination of Court Records, including civil, criminal, traffic/accident, DMV, and vital statistics.
• Investigation of Court Filings, including judgments, liens, and property transfers.
• Comprehensive check of all Federal, State, and Local public records.

Activity Checks

• Verification of claimant’s residence or location.
• Spot check(s) of claimant’s residence to determine daily activities.
• Neighborhood or area investigation and interviews.
• Interviews with claimant and/or claimant’s family.
• Preliminary preparation for surveillance of claimant.

Skip Trace Investigations

• Location of claimants, witnesses, and other key subjects using all investigative tactics at our disposal in order to proceed with claims-processing.

Surveillance

• Covert physical surveillance performed by an expert team.
• Preparation of detailed reports documenting surveillance activities.
• High-definition video and documentary evidence to support surveillance findings.
• Direct consultation with medical providers using video evidence to determine claimant’s ability to work.
• Uncompromising legal compliance with respect to all surveillance activities.

Background checks, activity checks, surveillance, and more

At SML Investigations, our seasoned team of investigators focuses on the “big picture” while remaining detail-oriented and results-driven. Our comprehensive network of qualified investigators delivers nationwide, dependable service. With over 50 years of experience in the insurance industry, our staff is well equipped to handle claims investigations in the following areas:

• General Liability
• Workers Compensation
• Auto Liability/No Fault
• Environmental
• Health Care

Trial Preparation Services

Our Trial Preparation Department is staffed by experienced operators who are available to meet with Trial attorneys. Our comprehensive services are designed to assure that all necessary components are in place for trial. Services that we provide include:

• Reliable Process Serving and timely follow-up with courts to ensure receipt of records.
• Notice to take depositions.
• Location and preparation of claimants and witnesses for trial.
• Coordination of experts and physicians for trial.
• Performance of Criminal, DMV, and ISO searches.
• Acquisition of statements, photographs, documents and diagrams for trial.

Multi-line Claims Investigation

Our expert field staff is available around-the-clock to perform multi-line claims investigations. Our investigators’ multi-line experience assures that all pertinent issues are addressed and that all relevant information is clearly documented for future reference. We investigate claims in the following areas:

• Accident/Loss Site
• Auto Liability
• Construction Claims
• Disability and Life Insurance
• General Liability
• Labor Law
• Liquor Liability
• Products Liability
• Toxic Tort
• Workers Compensation